From the first call to the final walkthrough
Our Roofing Process
Every job we take, from a midnight tarp in Toms River to a full tear off in Bergen County, follows the same order: answer, protect, inspect, price in writing, repair, then show you the finished work. Knowing each step ahead of time takes the guesswork out of a stressful week.
- Same steps on every job
- Answering calls now
- Nothing starts without approval
- 6steps on every job
- 0work before you approve
- Photosat every stage
Step by step
The Six Steps on Every Job
- 01
We answer and dispatch
A person picks up, takes the address, the symptoms and any safety worries, then gives you a realistic arrival time.
- 02
We protect the house
Tarps, temporary seals or debris removal stop more water getting in. Inside, we point out wet ceilings and wiring to keep clear of.
- 03
We inspect properly
We start in the attic where there is access and finish on the shingles, tracing water back to where it actually enters.
- 04
You get it in writing
A scope listing what failed, what we will replace and the price. Anything priced at $500 and up comes with the signed contract New Jersey requires.
- 05
We do the work
Damaged material out, new material in, fastened and sealed to the manufacturer’s instructions.
- 06
We show you the result
After photos, a walk around the house, a nail sweep and every bit of debris hauled away.
Emergency or planned
How Emergency and Scheduled Jobs Differ
The steps are the same; the pace is not. An active leak compresses steps one and two into the first hour or two, then pauses so you can make a calm decision about the permanent fix.
Planned work is grouped by area, so crews working near your town can fit you in within days. A roof replacement adds a materials order and a start date to the contract.
| Stage | Emergency call | Scheduled job |
|---|---|---|
| First contact | Phone, answered day or night | Phone, form or photos |
| Arrival | Target about 2 hours | Booked within days |
| First visit | Water stopped, photos taken | Inspection and measuring |
| Pricing | Temporary work priced on the spot | Written scope before any work |
| Permanent work | After you approve | On the agreed date |
Paperwork
What You Receive at Each Stage
Clear paperwork protects you with your insurer and with us.
After the first visit
Dated photos of the damage and any temporary protection, plus a receipt for emergency work.
Before permanent work
A written scope and price, and for jobs of $500 or more a contract with dates and our registration details.
During the job
Photos of anything hidden we uncover, such as soft decking, before it is replaced.
At the end
After photos and a final invoice that matches the approved scope.
Insurance claims
Where Your Insurance Company Fits In
Call us first if water is coming in, then open your claim. Stopping further damage is your responsibility under most policies, and our emergency receipt and photos usually become part of the claim.
If you want, we meet the adjuster at the house and walk the damage together. Coverage decisions are always the insurer’s; our job is to make the facts easy to see.
Process questions
Questions About How We Work
Will you start work before I agree to a price?
Only emergency protection, such as a tarp, and we tell you that cost before doing it. Permanent work always waits for your written approval.
How long does the whole process take?
A simple repair is often done in one visit. A replacement usually takes a few days from contract to finished roof, depending on materials and weather.
Should someone be at the house?
For the first visit it helps, especially if we need attic access. Many repairs can be finished with you away, and we send photos.
What if you find more damage once the old material is off?
We stop, photograph it and explain the extra cost before going further.
Can I send photos instead of booking a visit?
Yes, for a first opinion. A firm price usually needs a short look in person.
Do you clean up?
Yes. Debris is hauled away and we run a magnetic sweep for nails around the house.
Where we work
This Process, Statewide
The same six steps apply in every county we serve. Learn who we are, see every service, or find your town below.
- North Jersey
- Newark, Jersey City and Bergen County, plus Passaic, Hudson, Essex, Union, Morris, Sussex and Warren
- Central Jersey
- Edison, where we are based, Woodbridge, Old Bridge and Trenton, plus Somerset and Hunterdon
- Jersey Shore
- Monmouth County and Toms River, down through Atlantic and Cape May
- South Jersey
- Cherry Hill and the rest of Camden, Burlington, Gloucester, Salem and Cumberland
- Every town
- Full service area list
Ready for Step One?
Call and tell us your town and what you are seeing. Step one takes about two minutes.
Same Day Roof Repair NJ · 12 Fairview Avenue, Edison, NJ 08817 · (732) 399-3534